What this solution can do
Complaint Management System is a ready-to-customize Web Bharat Media solution designed for practical day-to-day operations. Instead of forcing your organization into a fixed template, we can configure the modules, user roles, approvals, reports and branding around your actual workflow.
The system can be deployed as a responsive web application and, where required, connected with Android apps, APIs, payment services, email or other integrations.
Core Modules
Complaint intake, assignment, status and resolution.
Role-based logins and permissions for staff, admins and users.
In-app, email or workflow notifications and alerts.
Multi-step approval, review and status workflow.
Live dashboard cards, filters and operational reports.
Key Features
Business Benefits
Ideal For
Technology & Integration
Starting Packages
Starter
Professional
Enterprise
Indicative estimate only. Final price depends on workflow, integrations, migration, design and deployment scope.